Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and Linkbase AB ("Linkbase", "we", "us", or "our") governing your access to and use of the Linkbase application and services (the "Service").

By installing, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not install or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

• "Customer": An organization or business that has activated an account in Linkbase.
• "Administrator": The person who assumes billing responsibility for an account and manages members.
• "Member": A unique individual registered under a Customer account who has access to the Service.
• "Service": Cloud-based subscription services for integration between web applications (Shopify and Fortnox) and automation of accounting processes.

The Service provides standardized integrations between Shopify and Fortnox accounting software, enabling automated synchronization of orders, customers, products, and accounting entries. Custom or customer-specific integrations are not included in the standard Service.

Linkbase commits to:

• Provide access to the web-based services as described in these Terms and on linkbase.se
• Take reasonable measures to ensure the Service is available over the Internet, except for system updates, maintenance, or temporary outages
• Use industry standards to ensure data is stored and transferred securely between systems

In the event of a conflict between these Terms and information on our website, these Terms shall prevail.

The Customer agrees to:

• Comply with all security requirements agreed upon during registration
• Ensure all billing and payment information is accurate and kept up to date
• Use the Service in compliance with all applicable laws and regulations
• Ensure all Members comply with these Terms
• Immediately report any unauthorized use or security breaches
• Verify and approve all accounting entries created by the Service before they are finalized in Fortnox

The Service's integrations and functionality are based on continuous research, machine learning, and replication of processes typically performed by accounting consultants. However, the Service does not replace a professional accountant or bookkeeper and serves only as a complementary tool.

The Customer is solely responsible for:

• Final verification and approval of all accounting entries
• Ensuring the correctness of all bookkeeping data
• Correct interpretation and application of VAT rules
• Compliance with applicable tax laws and accounting standards
• Any errors, omissions, or discrepancies in accounting data

7.1 Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Linkbase does not warrant that the Service will meet your requirements, be uninterrupted, timely, secure, or error-free.

7.2 Limitation of Liability

To the maximum extent permitted by applicable law, Linkbase shall not be liable for:

1. Any loss of data, information, revenue, profits, or business
2. Any special, indirect, incidental, consequential, exemplary, or punitive damages
3. Any damages arising from the use or inability to use the Service
4. Any damages arising from errors or inaccuracies in accounting data
5. Any damages arising from third-party products or services integrated with the Service
6. Any damages arising from interruptions, delays, or errors in data transmission

7.3 Maximum Liability

In no event shall Linkbase's total aggregate liability exceed the amounts paid by you to Linkbase during the twelve (12) months preceding the event giving rise to the claim.

7.4 No Liability for Third-Party Services

Linkbase takes no responsibility for third-party products or services that the Service integrates with, including but not limited to Shopify, Fortnox, or any payment processors. The Customer's use of such third-party services is subject to the respective terms and conditions of those providers.

Linkbase commits not to disclose to any third party, or otherwise make available, information received from the Customer within the scope of these Terms. This confidentiality obligation does not apply to information that Linkbase can demonstrate was known prior to this agreement, is publicly available, or must be disclosed pursuant to law, regulation, or order from a public authority. This confidentiality obligation survives termination of these Terms.

Unless otherwise agreed, the prices in effect at the time of entering into these Terms apply. Service fees are charged monthly or annually via card payment or invoice. Payment terms for invoices are 15 days unless otherwise agreed. Late payments are subject to statutory interest. Linkbase reserves the right to charge reminder fees and collection costs.

Each integration includes a license fee and a recurring monthly service fee. The Customer is responsible for selecting the appropriate plan to cover their monthly order volume. Linkbase reserves the right to invoice retroactively if the Customer exceeds the order volume covered by their selected plan.

Linkbase may increase prices immediately if the increase is due to circumstances beyond our control, such as currency fluctuations, taxes, or other circumstances of economic significance. For other price increases, Linkbase will provide at least 30 days' notice. The new price takes effect at the start of the next billing period.

Unless otherwise agreed, the binding period is 12 months and automatically renews for successive 12-month periods unless terminated by either party with at least 30 days' notice before the end of the current term. Termination must be made in writing via email to hello@linkbase.se. A termination is considered complete upon receipt of confirmation from Linkbase.

Linkbase may immediately terminate or suspend access to the Service if the Customer:

• Uses the Service in a manner that constitutes a crime
• Uses the Service in a manner that causes loss or risk of loss to Linkbase or third parties
• Violates Linkbase's security or administrative policies
• Fails to pay invoices within 30 days after the due date
• Attempts unauthorized access to Linkbase's systems
• Is declared bankrupt or insolvent

Linkbase is responsible for the continued development of the Service and solely determines which improvements, changes, and technical adaptations are made. Linkbase reserves the right to modify these Terms. The Customer will be notified of changes via email or through information made available on the Linkbase website. The Customer is deemed to have received such notice within one week. If the Customer does not accept the changes, the Customer may terminate the agreement within 30 days of notification. Continued use after this period constitutes acceptance of the new terms.

The Customer acknowledges that Linkbase and all intellectual property rights associated with the Service belong to Linkbase. Linkbase has the right to take any measures it deems necessary to protect its intellectual property rights.

Linkbase may, in whole or in part, assign its rights and obligations under these Terms to a company within the same corporate group without the Customer's consent. The Customer may not assign rights or obligations under these Terms without Linkbase's written consent.

These Terms are governed by and construed in accordance with the laws of Sweden. Any disputes arising from or in connection with these Terms shall be finally settled by the courts of Sweden, with Stockholm District Court as the court of first instance.

This Service is distributed through the Shopify App Store and is subject to Shopify's terms and policies. Charges for the Service are processed through Shopify's billing system. By using this Service, you also agree to comply with Shopify's Terms of Service and Acceptable Use Policy.